Job Description

Under general supervision, this position reports directly to the Dean of Enrollment Management. The role is integral to supporting the daily operations of the Financial Aid Office. Responsibilities include assisting in the planning, development, and implementation of policies and procedures that govern the office's activities and services, ensuring compliance and efficiency in the administration of financial aid programs. This position is governed by state and federal laws and agency/institution policy.

Salary: Annual salary of $42,000. Plus, excellent benefit package. This is an exempt position.

Supervisory Responsibilities:

Minimal oversight of the student workers and other aid office staff

Duties and Responsibilities:

• Perform all aspects of reviewing and evaluating student files for awarding and or maintaining any institutional, state or federal aid.
• Conduct financial aid presentations.
• Manage the Financial Aid SAIG mailbox. Assist with the review and submittal of educational certifications to the Department of Veteran Affairs.
• Manage the communication plans for potential, incoming and returning students including but not limited to email and print publications.
• Coordinate the online scholarship application platform.
• Assist with the training and onboarding of new financial aid staff.
• Assist the Dean of Enrollment Management with the writing, review and implementation of policies and procedures.
• Provides information to the Dean of Enrollment Management to assist with the creation of the office’s annual budget.
• Maintains a working knowledge of all policies, procedures and regulations that affect financial aid administration.
• Assist with the preparation and submittal of annual reports including: FISAP, IPEDS, Gainful Employment and state reporting.
• Assist with the research and creation of the annual Cost of Attendance budgets.
• Other duties and tasks as assigned.

Job Requirements

Skills and Abilities:

• Excellent computer skills and knowledge of all Microsoft Office software applications.
• Experience with higher education, PowerFAIDS (including NetPartner), Jenzabar and the SAMS Arkansas State processing software systems.
• Skilled in communicating clearly and effectively both orally and in writing.
• Ability to work well under pressure, adapt to changing priorities and regulations and meet deadlines.
• Able to work with individuals in stressful and sensitive situations.
• Ability to work independently on complex financial aid issues and processes and assist other staff members as needed.
• Excellent organizational and time management skills.
• Ability to multi-task and prioritize work assignments.
• Ability to work flexible hours as needed.

Bachelor’s degree in general business or related field and at least two years of Higher Education Financial Aid Office experience.

Preferred Education and Experience:

Bachelor’s degree in general business or related field and at least two years of Higher Education Financial Aid Office experience. Knowledge of the PowerFAIDS financial aid management system and the Jenzabar student information system. Knowledge of Title IV Regulations and Arkansas state regulations related to financial aid. Experience with veteran services and or VA education benefits.

Physical Requirements:

Extensive computer usage. Long periods of sitting. Minimal lifting on occasion. Occasional local, state, regional and or national travel. Occasional overtime or flexible work hours.

APPLICATION PROCESS (PLEASE FOLLOW THE DIRECTIONS TO APPLY):

Applicants must complete the South Arkansas College application form available at www.southark.edu/jobs. Resumes, transcripts, and reference list may accompany, but will not replace the application.

Applications will be accepted until the position is filled. Applications are subject to the Arkansas FOIA. South Arkansas College is an Affirmative Action/Equal Opportunity Employer. South Arkansas College does not discriminate on the basis of race, sex, color, religion, national origin, age, handicap, or veteran status in the provision of educational or employment opportunities or benefits.

The college is in compliance with titles VI and VII of the Civil Rights Act of 1964; title IX of the Educational Amendments of 1972; Section 504 of the Rehabilitation Act of 1973; and the Americans with Disabilities Act of 1990 (ADA), and all other federal and state laws related to equal opportunity practices.

The selected candidate will be required to submit to a criminal background check and must receive acceptable results. They must also provide any relevant certificates of training or licenses (if applicable), official transcripts (for positions requiring undergraduate or graduate education), and possess a clean driving record. All new hire paperwork must be completed prior to the start date. This is a safety-sensitive position and subject to drug testing.

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