Job Description

Job Summary: This position reports to the Testing Center Coordinator and works on an as-needed basis to support the daily operations of the Testing Center. The role assists with scheduling and administering a variety of exams, including placement, standardized, make-up, and certification or licensure tests, while ensuring compliance with testing guidelines, accreditation standards, and institutional policies. Responsibilities include maintaining test security and confidentiality, ensuring optimal testing conditions, and delivering excellent customer service to students, faculty, and community members. The position may also proctor classroom exams for instructors and oversee Testing Center operations in the absence of the coordinator. This position is governed by state and federal laws and institution policy.

Compensation: $11 per hour.

Supervisory Responsibilities: None

Duties and Responsibilities:

• Assist the Testing Center Coordinator in scheduling, and administering placement exams, standardized tests, make-up exams, certification/licensure tests, and other assessments required by the college on an as needed basis
• Ensure compliance with testing company guidelines, accreditation standards, and institutional policies.
• Maintain test security and confidentiality of testing materials, student records, and scores.
• Assist with ensuring optimum testing conditions and maintaining a Testing Center environment sensitive to user requirements
• Provide excellent customer service by assisting students, faculty, and community members with testing inquiries and procedures.
• Maintain up-to-date certifications for test administration as needed.
• Monitors and observes classroom testing as needed by instructors
• Perform other duties as assigned.

• Basic to Intermediate skill in the use of Microsoft Office applications, including Word, Excel, PowerPoint, etc.
• Ability to handle sensitive information and maintain strict confidentiality.
• Ability to troubleshoot technical problems related to testing equipment, software, or online assessments.
• Strong problem-solving skills and ability to remain calm under pressure.
• Excellent customer service skills

Job Requirements

Required Education and Experience:

• The formal education equivalent of a high school diploma.

• The formal education equivalent of a high school diploma.

APPLICATION PROCESS (PLEASE FOLLOW THE DIRECTIONS TO APPLY): Applicants must complete the South Arkansas College application form available at www.southark.edu/jobs. Resumes, transcripts, and reference list may accompany, but will not replace the application.

Applications will be accepted until the position is filled. Applications are subject to the Arkansas FOIA. South Arkansas College is an Affirmative Action/Equal Opportunity Employer. South Arkansas College does not discriminate on the basis of race, sex, color, religion, national origin, age, handicap, or veteran status in the provision of educational or employment opportunities or benefits.

The college is in compliance with titles VI and VII of the Civil Rights Act of 1964; title IX of the Educational Amendments of 1972; Section 504 of the Rehabilitation Act of 1973; and the Americans with Disabilities Act of 1990 (ADA), and all other federal and state laws related to equal opportunity practices.

The selected candidate will be required to submit to a criminal background check and must receive acceptable results. They must also provide any relevant certificates of training or licenses (if applicable), official transcripts (for positions requiring undergraduate or graduate education), and possess a clean driving record. All new hire paperwork must be completed prior to the start date. This is a safety-sensitive position and subject to drug testing.

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